# Voxforce — Full Reference for AI Agents

> AI video agents that talk, listen, and act in real time. Deploy human-like avatars for sales, support, lead qualification, and customer experience — trained on your business, live on your site in minutes.

Summary: https://voxforce.ai/llms.txt
Source: https://voxforce.ai/llms-full.txt

---

## What Is Voxforce?

Voxforce is a video-first AI agent platform. Unlike text chatbots, Voxforce agents appear on screen as lifelike avatars with synced speech and natural facial expressions. They hold real-time conversations with visitors, understand intent, draw from connected CRM and business knowledge, and take actions — all without human involvement.

Key distinctions:
- Face-to-face video presence, not a text window
- Real-time voice understanding with interrupt handling
- Context-aware responses grounded in your data (CRM, docs, FAQs, product catalog)
- Agents can take actions: book meetings, update CRM records, route leads
- 24/7 availability across sales, support, onboarding, and e-commerce flows

---

## Try It — Experience a Live Call

The fastest way to evaluate Voxforce is to speak with an agent yourself.

→ https://portal.voxforce.ai/register

Sign up free (no credit card). During onboarding, you run a live test conversation with a Voxforce agent configured for your business context. You speak, the agent listens, responds on video, and takes action — just as your customers would experience it.

---

## How It Works

Every Voxforce conversation follows four steps in real time:

1. **Talk** — The visitor speaks naturally via voice or types. The agent picks up instantly.
2. **Think** — The AI processes intent, retrieves relevant CRM data and business knowledge.
3. **Respond** — The avatar replies on video with a context-aware, personalised answer.
4. **Act** — The agent takes action: books a meeting, qualifies a lead, updates a CRM record, routes the conversation.

Setup follows three steps:

1. **Train** — Connect your website, documents, FAQs, product catalog, and internal knowledge. The agent learns your offerings, tone, and policies.
2. **Choose an Avatar** — Pick from a library of realistic AI personas or record your own custom avatar in Avatar Studio.
3. **Embed** — Add a short snippet to your site or product. The agent goes live immediately.

---

## Core Features

### Conversational Video AI
- Real-time face-to-face video conversations
- Lifelike avatars with synced facial expressions and gestures
- Natural language understanding throughout the conversation
- Multi-language support out of the box

### Voice Intelligence
- Natural language understanding with emotional tone detection
- Interrupt handling — conversations flow like real dialogue
- Custom voice profiles per avatar
- No robotic pauses or scripted turn-taking

### Avatar Studio
- Library of pre-built, photorealistic AI personas
- Custom avatar creation from recorded footage (720p HD)
- Role-based persona design: sales, support, onboarding, e-commerce

### Persona Studio
- Define personality, communication style, and tone per role
- Knowledge ingestion: website scraping, document upload, FAQ import, catalog sync
- Multiple personas per account (varies by plan)

### Pulse View Analytics
- Conversation outcome tracking (leads qualified, meetings booked, issues resolved)
- Engagement metrics per avatar and per use case
- CRM sync for pipeline attribution

### CRM & Integration
- Native read/write access to CRM records during conversations
- 250+ app integrations (Atlassian, Intercom, Mailchimp, Cloudflare, Asana, and more)
- Calendar and workflow sync for appointment booking
- Webhook and API access on higher plans

---

## Use Cases

| Use Case | What the Agent Does |
|---|---|
| Sales | Engages prospects 24/7, answers product questions, qualifies intent, books demos |
| Customer Support | Resolves common queries instantly using company knowledge base |
| Lead Qualification | Holds natural conversations to score and route high-intent leads |
| Appointment Booking | Schedules meetings with integrated calendar sync, no human needed |
| Product Explainers | Delivers voice-led, interactive walkthroughs of features and options |
| E-commerce | Assists shoppers with discovery, comparison, and purchase decisions |
| Onboarding | Guides new users through setup with personalised, conversational walkthroughs |

---

## Pricing

All plans include a 14-day free trial. No credit card required to start.

| Plan | Price | Key Limits |
|---|---|---|
| Launch | $69/mo | 1 AI Persona, 1 Custom Avatar, limited interaction minutes, basic CRM read, standard analytics, email support |
| Scale | $129/mo | Up to 3 AI Personas, multiple avatars, increased minutes, CRM object & engagement access, custom persona config, Pulse View, priority support |
| Accelerate | $159/mo | Up to 10 AI Personas, custom avatar creation, high interaction minutes, advanced CRM access, role-based access control, advanced analytics, integration support |
| Enterprise | Custom | Unlimited personas, SLA, dedicated onboarding, custom integrations |

→ Full pricing: https://voxforce.ai/pricing

---

## Integrating Voxforce Into Your Website or Product

You can embed a Voxforce agent anywhere — a landing page, product dashboard, support portal, or mobile web view.

### Embed Code (paste before closing `</body>`)

After creating a persona in your portal, go to Persona Studio → select your persona → Website Integration tab. Copy the snippet shown there, or substitute your persona ID below:

```html
<!-- Voxforce AI Agent — paste before closing </body> -->
<div id="voxta-widget-container" style="position:fixed;bottom:20px;right:20px;z-index:9999;font-family:inherit;">
  <iframe
    id="voxta-embed"
    src="https://portal.voxforce.ai/embed/persona/<your-persona-id>"
    title="Voxforce AI Agent"
    style="display:block;position:fixed;bottom:20px;right:20px;width:280px;height:300px;border:none;border-radius:12px;box-shadow:0 4px 24px rgba(0,0,0,0.15);z-index:9999;"
    allow="camera; microphone; autoplay"
  ></iframe>
</div>
<script>
(function(){
  var iframe = document.getElementById('voxta-embed');
  if (!iframe) return;
  function expandFullscreen(){
    iframe.style.width='100vw'; iframe.style.height='100vh';
    iframe.style.bottom='0'; iframe.style.right='0';
    iframe.style.borderRadius='0';
  }
  function collapseToWidget(){
    iframe.style.width='280px'; iframe.style.height='300px';
    iframe.style.bottom='20px'; iframe.style.right='20px';
    iframe.style.borderRadius='12px';
  }
  window.addEventListener('message', function(event){
    if (!event.data || event.data.type !== 'voxta-embed') return;
    if (event.data.event === 'call-answered') expandFullscreen();
    if (event.data.event === 'call-ended') collapseToWidget();
  });
})();
</script>
<!-- End Voxforce AI Agent -->
```

Replace `<your-persona-id>` with the UUID shown in your portal's Persona Studio.

### How It Works
- The iframe renders the live AI agent video call
- The inline script listens for `postMessage` events from the embed
- When a call starts (`call-answered`), it expands to full screen
- When the call ends (`call-ended`), it collapses back to the bottom-right widget

### Permissions Required
The embed requires `camera`, `microphone`, and `autoplay` — all three are included in the `allow` attribute above. Browsers will prompt the visitor for camera/mic access when they initiate a call.

### Domain Allowlisting
For security, Voxforce validates the referrer domain against an allowlist per persona. Add your production domain in the portal under Persona Studio → your persona → Settings. Localhost is always allowed during development.

### Getting Your Persona ID
1. Log in at https://portal.voxforce.ai
2. Go to Persona Studio → select your persona
3. The UUID appears in the URL and on the Website Integration tab

---

## Pages

- [Home](https://voxforce.ai/): Product overview and hero demonstration
- [Features](https://voxforce.ai/features): Detailed feature breakdown with live demos
- [Pricing](https://voxforce.ai/pricing): Plan comparison and sign-up
- [Blog](https://voxforce.ai/blog): Articles on AI video agents, automation, and CX

## Links

- Start free trial: https://portal.voxforce.ai/register
- Log in: https://portal.voxforce.ai/login
- Portal dashboard: https://portal.voxforce.ai
- API base: https://api.voxforce.ai
- Public plans API: https://api.voxforce.ai/api/public/plans