Pricing
Voxforce combines cutting-edge AI, video avatars, and CRM intelligence to deliver human-like customer interactions at scale
Explore AI video agents and test basic conversations before going live.
Launch your first AI video or audio agent for customer engagement.
Scale AI conversations across customer journeys with advanced intelligence.
Custom
Enterprise-grade AI workforce platform for customer engagement at scale.
Every capability across Explore, Launch, Scale and Enterprise.
| Feature | Explore | Launch | Scale | Enterprise |
|---|---|---|---|---|
| Organization | 1 Organization | Everything in Explore | Everything in Launch | Everything in Scale |
| AI Personas | 1 AI Persona | Up to 3 AI Personas | Up to 10 AI Personas | Unlimited Custom AI Personas |
| Stock AI Humans / Avatars | 15 stock AI humans | Up to 25 stock AI humans | Full AI human library access | Full AI human library access |
| Custom Avatar Creation | — | Add-on / Limited availability | 3 Custom Avatars included | Unlimited Custom Avatar creation |
| Interaction Minutes / Credits | 20 interaction minutes / credits | 500 interaction minutes / month | 2,500 interaction minutes / month | Custom interaction minutes |
| Video AI Agent Mode | Limited / Preview | Included | Included | Included |
| Audio AI Agent Mode | Limited / Preview | Included | Included | Included |
| Video / Audio Mode Configuration | — | Admin-configurable video/audio mode | Advanced configuration | Advanced + custom mode rules |
| Chatbot / Widget | Preview only | 1 live chatbot/widget | 3 active chatbot widgets | Custom widgets |
| CRM Integration | — | HubSpot / Zoho CRM / Salesforce / Odoo | HubSpot / Zoho CRM / Salesforce / Odoo | Advanced CRM + Custom API integrations |
| CRM-Aware AI Responses | — | Included | Included | Included |
| Other Tool Integrations | — | Limited | GSuite, Calendly, Shopify, Slack | Custom tool integrations |
| Custom Webhook | — | — | Included | Included / Advanced |
| Pulse View Analytics | Basic dashboard | Basic analytics | Advanced analytics | Enterprise analytics and reporting |
| Conversation Transcripts | — | — | Included | Included |
| Role-Based User Management | 1 admin user | 3 admin users | 10 admin/team users | Custom users and roles |
| Concurrent Conversations | — | Up to 2 concurrent conversations | Up to 5 concurrent conversations | Custom concurrency limits |
| Support | — | Email support | Priority support | Dedicated support + SLA |
| White Label | — | — | Add-on | Full white-label option |
| Compliance Support | — | — | Limited | Enterprise compliance support |
| Dedicated Account Manager | — | — | — | Included |
| Onboarding & Implementation | Self-serve | Guided setup | Priority onboarding | Dedicated onboarding and implementation |
| Outbound AI Calling | — | — | Add-on / Phase 2 | Included / Custom |
| CRM-Based Campaign Calling | — | — | Add-on / Phase 2 | Included / Custom |
| Auto CRM Updates After Calls | — | — | Add-on / Phase 2 | Included / Custom |
| Call Transcripts & Outcomes | — | — | Add-on / Phase 2 | Included / Custom |
Everything you need to know about plans, credits and billing.
Voxforce pricing is based on a combination of platform access and interaction credits/minutes. Each plan includes a set number of interaction credits, personas, avatars, widgets, integrations, and support levels.
Interaction credits represent the usage of Voxforce AI conversations. They may be consumed when customers interact with your video or audio AI agent. Usage can vary depending on conversation duration and interaction mode.
If your included credits are exhausted, you can purchase additional top-up credits, depending on your plan. Enterprise customers can get custom credit limits based on expected usage volume.
Yes. Voxforce supports top-up credit bundles so you can continue conversations without immediately upgrading your subscription plan.
Yes. You can upgrade or downgrade your plan based on your business needs. Upgrades may apply immediately, while downgrades may apply from the next billing cycle depending on billing rules.
Yes. You can cancel your subscription from the billing section. During cancellation, you will be asked to select or provide a cancellation reason so we can improve the product experience.
The Enterprise plan is for large organizations that need custom scale, advanced security, dedicated support, white-label options, custom integrations, higher concurrency, and custom interaction credit limits.
Custom avatar availability depends on the plan. Lower plans may offer preset avatars or custom avatars as an add-on, while Scale and Enterprise plans can include custom avatar creation based on plan limits.
